Speech, Signal, Symptom:
AI and the Labor of Technosolutionist Listening in American Mental Healthcare
How are technologies that travel under the sign of AI shaping the sensory practices, ethical sensibilities, and professional landscape of American mental healthcare? My current book project explores this question through an ethnographic investigation of efforts to use voice analysis technologies to augment how people are listened to and heard as mentally distressed in the United States.
Speech, Signal, Symptom (under contract, University of Chicago Press) shows how machine listening technologies retrench, rather than reorient, the American mental healthcare system’s dominant interpretive paradigms, further constricting the agency of patients, practitioners, and technologists across the full stack of the research and development pipeline. At the same time, it turns up the volume on the self-reflexive critiques and strategic maneuverings that people engaged in constructing these technologies—from data annotators to human research subjects—develop through their perspective as the ones most responsible for iteratively transducing speech into computationally tractable and clinically valuable signals.
Research from this project was funded by the National Science Foundation, the Wenner-Gren Foundation, and the Society for Psychological Anthropology. It has been published in Science, Technology, & Human Values, the edited volume Technocreep and the Politics of Things Not Seen, and will appear in a forthcoming special issue on AI and linguistic anthropology in The Journal of the Royal Anthropological Institute and a 2026 issue of Current Anthropology. You can also read about this work in Somatosphere and the AI Now Institute’s A New Lexicon of AI series.
Sounds Suspect: The Paranoid Past and Present of Computerized Voice Stress Analysis
Combining archival and ethnographic research, my second project examines the history and present-day use of voice-based lie detection in intelligence gathering and interrogation use-cases. I presented preliminary findings of this project at the 2021 SIGCIS conference and the 2021 Society for the Social Studies of Science Annual Meeting.
Public Scholarship
To read more of my thoughts on anthropological collaborations with tech workers, check out my interview of visual artist and computer scientist Jonathan Zong. The interview was part of an online series about digital psychiatry that I co-edited with Dörte Bemme and Natassia Brenman. To close the series, directed by River Ujhadbor and Dörte Bemme, we co-produced a podcast episode on digital exclusions and digital mental health care.
I served as a subject matter expert for an Access Now report, written by Xiaowei Wang and Shazeda Ahmed on the risks of emerging biometric technologies.
In 2020, with over 20 other academic and technology workers and the Coalition for Critical Technology, I co-wrote and facilitated an open letter condemning the development of computational, physiognomic models for “predicting criminality.” If you would like to use the letter for teaching purposes, you may download this accessible PDF. I was a participant of a 2019 Alex Trebek Forum for Dialogue on Artificial Intelligence and Mental Health Care at the University of Ottawa and co-organized “#AICantFixThis: MIT, Imperialism, and the Future of AI,” a teach-in at MIT.